Question 1

What is Synkdash?

Accepted Answer

Synkdash is a SMART on FHIR R4 clinical dashboard built for nurses. It connects to any compatible EHR and displays vitals, medications, labs, allergies, conditions, and clinical notes in a single unified view. It includes Nuro, an AI clinical assistant powered by Anthropic Claude, which answers questions grounded in the live patient chart — not general health information.

Question 2

What AI model powers Synkshift handoffs?

Accepted Answer

Synkshift is powered by Anthropic's Claude. The full FHIR chart — vitals, medications, allergies, labs, conditions, notes, and active orders — is passed as context to Claude, which synthesizes a structured SBAR handoff. No hallucinated general health information — only the actual patient record.

Question 3

How does VertiCloud automate Citrix to AWS WorkSpaces migration?

Accepted Answer

VertiCloud detects Active Directory users, provisions AWS WorkSpaces automatically, enables Directory Service Data API access where missing, monitors fleet health continuously, and auto-heals AD sync failures — all without manual AWS console work. Pooled deployment can reduce VDI infrastructure costs by up to 80%.

Question 4

Are Asynkronus products HIPAA compliant?

Accepted Answer

Yes. Synkdash and Synkshift are designed for HIPAA compliance. All patient data is session-scoped and cleared on logout. No PHI is stored between sessions. The AI in Synkshift processes patient data in-request and retains no conversation history. TigerConnect messaging is end-to-end encrypted.

Question 5

What EHR systems do Synkdash and Synkshift support?

Accepted Answer

Both products connect via SMART on FHIR R4, which means they work with any EHR that exposes a standard FHIR endpoint — Epic, Meditech, Cerner, and others. No custom per-system integration required.

Question 6

What is the cost difference between Personal and Pooled AWS WorkSpaces?

Accepted Answer

Personal WorkSpaces require one persistent instance per user — 1,000 users means 1,000 always-on WorkSpaces. VertiCloud's Pooled deployment model serves 1,000 users with approximately 200 concurrent sessions, reducing infrastructure costs from roughly $420,000 per year to $84,000 — an 80% reduction. Actual savings vary by region and bundle.